Retailers, would you ignore a customer at your counter trying to make a purchase? That’s what you are doing every time to do not reply to an e-mail inquiry from your website. If you do not have a staff person that can reply promptly to a potential customers’ e-mail, then don’t post a contact form or e-mail link on your site. It sends a bad message about your business.

(It just happened to me again today…will I ever learn?)